PRIVACY POLICY

The Avalon Center for Integrated Therapies, LLC (hereafter known as “Avalon”) values your privacy and wants to be transparent about the data we collect, how we use it, and your rights to control that information. This privacy policy applies to our website, www.avalonhealers.com (the “Site”), all content, products and/or services offered by Avalon, and its users’ privacy. This Privacy Private Policy (the “Privacy Private Policy”) will help you understand how we collect and use personal information from those who visit the Site and what we will and will not do with the information we collect.

We reserve the right to change this Private Policy at any time. We advise you to visit this page frequently if you want to ensure you are updated with the latest changes. If, at any point in time, Avalon decides to use any personally identifiable information on file in a manner vastly different from that stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option to permit the use of their information in this separate manner.

This Private Policy applies to and governs all data collection and usage by us. By using our Site, you consent to the data collection procedures expressed in this Private Policy.

Please note that this Private Policy does not govern the collection and use of information by companies that Avalon does not control nor by individuals not employed or managed by us. If you visit a website that we mention or link to, it is your obligation to review their privacy policy. 

Specifically, this Private Policy will inform you of the following

1. What personally identifiable information is collected from you through our Site;
2. Why we collect personally identifiable information and the legal basis for such collection;
3. How we use the collected information and with whom it may be shared;
4. What choices are available to you regarding the use of your data and
5. The security procedures that are in place to protect against the misuse of your information.

Information We Collect.

When you access the Website, Avalon will learn certain information about you during your visit.

Information You Provide To Us. The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, inputting search queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via the Website. 

We use the information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.

Information We Collect Through Automatic Data Collection Technology. As you navigate through our Website, we may use automatic data collection technologies, including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Website.  Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type. 

The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website browsing experience and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information. 

Use of Cookies and Pixels.

Similar to other commercial websites, our website may utilize a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Avalon reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. Avalon reserves the right to use these pixels in compliance with the policies of the various social media sites.

Third Party Use of Cookies. 

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Email Information. 

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.

Email Policies. 

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information.

We will maintain the information you send via e-mail in accordance with applicable federal law.

In compliance with the CAN-SPAM Act, all e-mails sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.

Our emails provide users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at anytime.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

Why We Collect Information and For How Long.

Avalon collects your information in order to record and support your participation in the activities you select. If you register to download a book or resources, sign up for our newsletter, and/or purchase a product from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services. As a visitor to this Website, you can engage in most activities without providing any personal information. It is only when you seek to download resources and/or register for services that you are required to provide information.

If you are outside the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by Avalon on this Website, we will automatically enroll you to receive our free email newsletter. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email: karen@avalonhealers.com requesting to unsubscribe from future emails.

If you are in the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by Avalon on this Website, we will only enroll you to receive our free email newsletter if you affirmatively consent to it. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to hi@xotara.us requesting to unsubscribe from future emails.

How Do We Use the Information That You Provide to Us?

We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and Avalon, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.

From time-to-time, we may use the information you provide to us to make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, the third parties will receive your information.

From time-to-time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.

We are collecting your data for several reasons:

1. To better understand your needs and provide you with the services you have requested;
2. To fulfill our legitimate interest in improving our services and products;
3. To send you promotional emails containing information we think you may like when we have your consent to do so;
4. To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;

The data we collect from you will be stored no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Private Policy.

Use of Information Collected

Avalon may collect and use personal information to assist in operating our Site and ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from

Avalon may also contact you regarding completing surveys and/or research questionnaires related to your opinion of current, potential, or future services.

Disclosure of Information

Avalon will not use or disclose the information provided by you except under the following circumstances:

1. As necessary to provide services or products you have ordered;
2. In other ways described in this Private Policy or to which you have otherwise consented;
3. In the aggregate with other information in such a way that your identity cannot reasonably be determined;
4. As required by law or in response to a subpoena or search warrant;
5. To outside auditors who have agreed to keep the information confidential;
6. As necessary to enforce the Terms of Use on our Site;
7. As necessary to maintain, safeguard and preserve all the rights and property of Avalon .

Non-Marketing Purposes

Avalon greatly respects your privacy. We maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in products and services, or changes to this Private Policy).

Children under the age of 13

We require all visitors and users of this Site to be 18 years or older. Our Site is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. If you believe we might have any information from or about a child under 13, please contact us at info@avalonhealers.com.

Unsubscribe or Opt-Out

All users and visitors to our Site have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our Site, please email that you wish to unsubscribe. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt out. Avalon will continue to adhere to this Private Policy concerning any personal information previously collected.

Links to Other Websites

At times, our Site may contain links to affiliates and other websites. Avalon does not claim nor accept responsibility for other websites’ privacy policies, practices and/or procedures. Therefore, we encourage all users and visitors to be aware when they leave our Site and to read the privacy statements of every website that collects personally identifiable information. This Private Policy applies only and solely to the information collected by our Site.

 Notice to European Union Users

Avalon’ business is located in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies certified in the US under the Privacy Shield.) By providing us with personal information, you consent to its storage and use as described in this Private Policy.

You have the right to request access to the data that Avalon stores and to either rectify or erase your personal data. You also have the right to seek restrictions on, object to, and port your data from Avalon’ processing. You may also withdraw your consent for any processing based on consent. You may also lodge a complaint with a supervisory authority over GDPR-related issues. We will not require unnecessary consent for entering into a contract with us.

Security

Avalon takes precautions to protect your information. When you submit sensitive information via our Site, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and securely transmitted to us. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the webpage’s address.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers where we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

Acceptance of Terms

By using this Site, you accept the terms and conditions stipulated in this Privacy Policy. If you do not agree with our terms and conditions, you should refrain from further use of our Site.

Additionally, your continued use of our Site following proper notification or posting any updates or changes to our Privacy Policy shall mean that you agree and accept such changes.

Changes to the Privacy Policy

Any changes to this Privacy Policy will be posted on this page. Please see the revision date of this Privacy Policy at the bottom of the page.  If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and/or through a notice on our Site’s homepage.

It shall remain your responsibility to ensure we have an up-to-date and deliverable email address for you and for periodically visiting this Site and reviewing this Privacy Policy to be aware of changes and/or updates.

How to Contact Us

If you have any questions or concerns regarding this Privacy Private Policy as it relates to our Site, please feel free to contact us as follows:

Email: karen@avalonhealers.com

Mailing Address:

10045 Baltimore National Pike
A7 # 1181
Ellicott City, MD 21042

Effective Date

This Privacy Policy is effective as of October 26, 2023.